Product Description
After Sales Service
1. Caide Provide 15 months warranty for all customers.
2. During warranty, we provide free normal spare parts once machine has probem.
3. Caide will solve customer's machine problem within 24 hours from the time problem raised.
4. Caide has enough spare parts for machines.
5. When machine out of warranty, Caide still provide free technical support and spare parts charged to customers.
FAQ
1.Q:Are you a factory or trading company ?
A:We are factory at Zhejiang,China ,any time welcome visit us.
2.Q:Where is your factory located? How can I visit there?
A:Our factory is located in Huzhou City, Zhejiang Province, China, around 1 hours train from Shanghai .Around
1hour from "Hanghou Internatil Airport "to our factory. All our clients, from home or abroad, are warmly welcome to visit us!
3.Q:What's the material of your products ?
A:The roller is Germany, Steel and Silicon (Import) to make it.
4.Q:How can i get some samples ?
A:We are honored to offer you sample to test it, around 4-5days arrived your hand after receive payment.
5.Q:What's the terms of payment ?
A:We can do T/T, Western union, Paypal 100% before shipping.
6.Q:How does your factory do regarding quality control?
A:Quality is priority. Our factory always attach great importance to quality controlling from the verybeginning to the very end. Our factory has gained ,ISO90001, CE authentication